These days, competing is no longer just 9 to 5 - you need to keep your business running 24/7 to survive. Customers, employees, and suppliers all rely on your systems - making performance and uptime critical. Protecting your network has become a constant concern, as any downtime affects your bottom line.
Today's shortage of talented technical staff and high training costs pose a challenge for your business. Without an around-the-clock managed solution, you could be vulnerable to prolonged service outages.

Agnicient provides Remote Network Management & Monitoring services 24 hours per day, 365 days per year. Using Agnicient's advanced network management tools, Agnicient ‘s engineers can remotely perform 99% of the network management functions an engineer can provide onsite, except for those few activities that require a human being to physically touch the server. In those cases, we utilize our client's staff or staff from one of our many partners to assist us.

Agnicient also utilizes an advanced trouble ticketing and change management system that accepts both manual as well as automated input of incidents and requests. This allows our clients to easily request changes, ask questions or log incidents using a simple, straightforward approach.

Agnicient's Remote Infrastructure Monitoring activities include:

• SLA definition, management & reporting
• Application, Network & Desktop Management
• Performance Monitoring
• Messaging & Collaboration
  

Whether it's 24/7, 8-5 or "after-hours" support you need, Agnicient can cost-effectively keep your network infrastructure running at peak performance.